Interested in working at
AfterShip
?
Product Management Director
Tsuen Wan
HKD
+
-
5+ Years of Experience
Product Management
Who we're looking for

Are you interested in providing a better customer experience for top E-commerce platforms? Aftership is looking for a Product Management Director that can help them achieve their mission - automate eCommerce's operations after sales, from shipping, tracking to returns!

Who we're looking for

Are you interested in providing a better customer experience for top E-commerce platforms? Aftership is looking for a Product Management Director that can help them achieve their mission - automate eCommerce's operations after sales, from shipping, tracking to returns!

Perks
  • Dress code: casual
  • Layout: open plan, very spacious and lots of light
  • Features: room to chill and play games
  • Amenities: unlimited food and drinks

Your Role
  • Being fully responsible for functionality and dedicated to the product well-being in order to create as much business value as possible
  • Helping others grow by coaching, training and mentoring product managers in terms of product management and leadership skills
  • Being a driver of the strategic direction of enterprise business-to-business (B2B) software-as-a-service (SaaS) development, understand the needs of clients such international retailers and marketplaces and formulating competitive strategies for all stages of product development
  • Being a guru with in-depth understanding of the enterprise B2B SaaS market, conduct relevant market and competitor analysis, product direction and development planning to provide product feasibility analysis and ideas for suitable marketing programs
  • Being a business partner and exploring potential opportunities for innovation, optimise performance of the products through value-added user experience and provide suggestions for further improvement to enhance product value
  • Being an entrepreneur by evaluating and defining business model for new products / services or new combination of products / service which align with AfterShip's strategies, establishing product development plans, coordinating relevant resources, overseeing development progress, improving product development quality and efficiency and being responsible for product ROI
Requirements
  • University degree or above, with 5 years of enterprise B2B SaaS product management and leadership experience- Excellent track record, able to articulate and demonstrate prior successes, achievements and product strategy decisions
  • Excellent communication skills to interact with all levels, such as international e-commerce clients (international retailers and marketplaces) through to multinational software engineers
  • Excellent coaching and mentoring skills, able to manage Product Managers as well as encourage inter-team cooperation
  • High level of curiosity and awareness to new products in the market, with a passion to learn and try new things, agile, open-minded, flexible and creative
  • Experience in relation to Scrum / Agile / Sprint and enterprise e-commerce SaaS would be a definite advantage

About the Company

With e-commerce, merchants often fail to keep track of post-sale shipments. Aftership eliminates this problem by helping online retailers track shipments, send notifications and receive business intelligence on the performance of each courier over time. The aggregation of information then adds value to both e-commerce merchants and consumers by helping win customer loyalty through providing reliable shipment information to both parties. While the company is based in Hong Kong, it emphasises a “feet in Asia, hearts abroad” mentality in its internationalisation and global expansion.


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