Interested in working at
AfterShip
?
Site Reliability Manager DevOps
Tsuen Wan
HKD
+
-
3+ Years of Experience
DevOps
Who we're looking for

Are you interested in providing a better customer experience for top E-commerce platforms? Aftership is looking for a Site Reliability Manager DevOps that can help them achieve their mission - automate eCommerce's operations after sales, from shipping, tracking to returns!

Who we're looking for

Are you interested in providing a better customer experience for top E-commerce platforms? Aftership is looking for a Site Reliability Manager DevOps that can help them achieve their mission - automate eCommerce's operations after sales, from shipping, tracking to returns!

Perks
  • Dress code: casual
  • Layout: open plan, very spacious and lots of light
  • Features: room to chill and play games
  • Amenities: unlimited food and drinks

Your Role
  • Ensuring continuous service delivery with high reliability and operation performance to meet SLAs
  • Managing optimisation of SaaS and infrastructure usage and cost
  • Collaborating with engineering teams to perform troubleshooting to investigate and respond to infrastructure outages
  • Designing and implementing automated architecture solutions to minimise related workload for product engineering teams
Requirements
  • 3+ years hands-on experience with Amazon Web Services or Google Cloud Platform
  • Experience with DNS, load balancing, failover strategies, Blue-Green and Canary deployments
  • Ability to setup automated monitoring and alerting systems
  • Dedication towards up-time and service-level objectives
  • Excellent password hygiene and sense of security awareness
  • Some experience with log aggregation, analysis and troubleshooting
  • Ability to communicate with multiple teams and IaaS / SaaS vendors effectively
About the Company

With e-commerce, merchants often fail to keep track of post-sale shipments. Aftership eliminates this problem by helping online retailers track shipments, send notifications and receive business intelligence on the performance of each courier over time. The aggregation of information then adds value to both e-commerce merchants and consumers by helping win customer loyalty through providing reliable shipment information to both parties. While the company is based in Hong Kong, it emphasises a “feet in Asia, hearts abroad” mentality in its internationalisation and global expansion.


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