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Community Associate (Whampoa)
Wong Chuk Hang
HKD
+
-
Customer Service
Detailed-minded
Fluent English
Fluent Mandarin
Fluent Cantonese
Who we're looking for

Campfire is looking for a Community Associate (Whampoa) to join their team!

Who we're looking for

Campfire is looking for a Community Associate (Whampoa) to join their team!

Perks
  • Flexible Working
  • Chance to work in a fast growing and dynamic startup in multi industry sectors.
Your Role
  • Develop relationships with members and proactively understand their needs
  • Make recommendations to the Assistant/ Branch Manager on how to improve the overall member experience
  • Work with Community Associates to ensure the overall cleanliness of the space and pantry
  • Upselling our membership program
  • Follow up with team regarding maintenance, and improvements of the kids playground, education centers and F&B environment
  • Ensure that processes are running smoothly and the building is fully operational
  • Ensure customer service excellence at all times and handle complaints
  • Handle basic finance duties, such as petty cash and receiving payment
  • Organize the new and renew membership
  • Maintain occupancy and ensure sales goals are met
  • Conduct tours for new members, follow up on member enquiries and manage member agreements
  • Update the reservation and CRM system
  • Get to know the rest of the team and have fun!
Requirements
  • Strong Customer service and basic sales experience
  • Fluent in English, Cantonese and Mandarin
  • Must have strong verbal and written communication skills
  • Experience in the hospitality industry is preferable
  • Ability to handle and priorities multiple tasks in an organized manner
  • Attention to detail and plenty of initiative
  • Available to work during the weekend and/or public holidays when required.
  • Fresh Graduates are welcome!
About location

Camp Whampoa is the second and highly anticipated Campfire Co-Learning hub located in the iconic Harbourfront Landmark building in the heart of Hong Kong’s largest residential area - Hung Hom, Kowloon. Offering an innovative, inspiring and full service education hub, Camp Whampoa offers education providers the opportunity to grow their business with access to an industry leading and purpose-built learning environment.

Camp Whampoa offers two floors of prime waterfront real estate, including a large indoor playground, cafe and food court, flexible office space and market-leading entertainment and educational facilities, making it a one stop destination for your customers’ families and friends. With key facilities to help attract and retain an engaged audience for your business, Camp Whampoa offers two floors of prime waterfront real estate, including a large indoor playground, a cafe and food court for families, flexible office space for working parents and market-leading entertaining education facilities for children such as a kids cooking school and theatre; making it a one stop destination for your customers families and friends.

Office Sneak Peak

Campfire

About

Campfire

Campfire is evolving the way people work, live, learn and play — Bringing them together to go further, faster. Founded in 2016 amidst the hustle of Hong Kong, we’re building the next generation network of shared spaces that fosters all aspects of modern life. With 20 venues (‘camps’) spanning 4 countries, each camp is individually customised for the different communities, neighbourhoods, industries and interests they contribute to. Featuring curated facilities, services and experiences, Campfire is designed to help accelerate the ambitions of our Campers — from the established to the emerging, companies to communities, and people to untap their deepest potential.

5/F, 42 Wong Chuk Hang Road, WCH,
Wong Chuk Hang

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