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General Manager
Wong Chuk Hang
HKD
+
-
5+ Years of Experience
Who we're looking for

Are you an experienced General Manager with prior experience in retail/shopping center management? Campfire is looking for General Manager to join their team and optimize the way their Campers work, live, learn and play.

Who we're looking for

Are you an experienced General Manager with prior experience in retail/shopping center management? Campfire is looking for General Manager to join their team and optimize the way their Campers work, live, learn and play.

About Campfire Harbourfront

Campfire Campus at Harbourfront Landmark delivers a cultivating fun and friendly approach to play based - learning facilities. Bringing in aspects of entrepreneurship and interactive areas to enhance childrens creative mindset bringing out the inner kid-preneur. A high foot traffic space with the right clientele and multiple vibrant FB outlets, Campfire Harbourfront Campus is also an optimal space to attract working parents and the surrounding neighborhood to use our services, which increases visibility for our learning providers. Our Co-learning camps bring a vital multi-focus learning facility by coming together in a centralized location with hand-picked education providers to curate an attractive learning facility for parents around the surrounding area. Our coworking offices promote a work culture that is collaborative and community oriented. This is a space where companies can define themself, and their brands.

Perks
  • Open Offices
  • Dress Code:Casual
  • Amenities: Barista Coffee,
  • Features: Industry FocusedAmenities, One Membership to cover all aspects of life.

Your Role
  • Pursue a proactive partnership approach to working with tenants, monitoring formalized joint objectives geared to targeted increases in retail, f B sales and densities;
  • Develop and maintain highest possible retail, FB, coworking and playground standards, including centre appearance, visual merchandising, promotional activity, customer conversion loyalty;
  • Ensure open and effective two-way communication with tenant brands, encouraging new business development ideas to maximise sales and rental income;
  • Ensure campers fulfil their obligations under their lease agreements;
  • Work with the marketingmanager and executives to maximise the effective use of a significant marketing budget spend to drive footfall and spend;
  • Champion customer service performance to our target audience(coworking co education campers, playground FB);
  • Ensure all operational standards, including health and safety requirements are met so that customers and children can enjoy shopping, eating and playing in a clean and secure environment;
  • Ensure all operational standards, including a clean and secure environment;
  • Develop budgets and KPIs;
  • Continuous budget monitoring, performance analysis, expenditure tracking with full profit and loss responsibility;
  • Identify and remove/reduce all non-productive costs to ensure that the Service Charge represent value for money;
  • Motivate, train and develop team members to deliver on their agreed objectives;
  • Lead, develop and monitor all other members of the onsite management team and ensure behavioral compliance of all visiting contractors;
  • Regular reviews/management reporting to key board executives. Proactively involve executives when appropriated;
  • Develop and implement strategy necessary for improving the profitability and efficiency of leasing department;
  • Good understanding of maintenance department, operation systems of the property, construction practices, energy management preventive maintenance and safety practices;
  • Formulate long term branding strategy, create awareness among the public on Campfires vision and mission;
  • Train and lead community manager to create the community among coworking campers;
  • Develop plan to connect with local organizations, area businesses and meet ups/networking events to prospect new campers;
  • Identify and advocate for coworking campers and their needs;
  • With Community Assistance Manager to create and distribute monthly email to members with updates on events, discounts, concierge service.

Requirements
  • Minimum 5 years working experience in retail properties and management of the finance portfolio of a cluster of malls;
  • Ability to multi-task to meet and manage deadlines and budgets;
  • Solid and successful experience in Retail or Shopping centre management with an impressive commercial background gained within a progressive Retail/Brand or Shopping centre operator;
  • Background in a multi-product/ functional environment, with high levels of numeracy and strong affinity with marketing and customers focus;
  • Sophisticated understanding of retail supply chain and best practice in Property Management;
  • Experience in budgeting, forecasting and strategic business planning is vital, as is the ability to provide practical guidance and counsel on business issues to local tenants;
  • Great interpersonal skills, you love helping people and provide incredible customer service;
  • Entrepreneurial spirit is preferred;
  • Experience of managing local marketing campaigns is important.

Office Sneak Peak

Campfire

About

Campfire

Campfire is evolving the way people work, live, learn and play — Bringing them together to go further, faster. Founded in 2016 amidst the hustle of Hong Kong, we’re building the next generation network of shared spaces that fosters all aspects of modern life. With 20 venues (‘camps’) spanning 4 countries, each camp is individually customised for the different communities, neighbourhoods, industries and interests they contribute to. Featuring curated facilities, services and experiences, Campfire is designed to help accelerate the ambitions of our Campers — from the established to the emerging, companies to communities, and people to untap their deepest potential.


5/F, 42 Wong Chuk Hang Road, WCH,
Wong Chuk Hang

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