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Planning and Analytics Associate
Sheung Wan
HKD
+
-
Strong Communication Skills
Strong Analytical Thinking
Project Management
Who we're looking for

Passionate about food? Inquisitive, strategic, analytical and able to manage work and projects? Consider this role as a Planning and Analytics Associate for Deliveroo!

Who we're looking for

Passionate about food? Inquisitive, strategic, analytical and able to manage work and projects? Consider this role as a Planning and Analytics Associate for Deliveroo!

Perks

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.

Your Role
  • Using analytics to improve the delivery network - identifying areas for improvement and owning innovative and data-driven solutions to increase the availability, reliability and efficiency of the network
  • Matching supply and demand - using a range of measures to ensure that we have enough riders in the right place at the right time
  • Working with stakeholders from other departments - ensuring coordination with upcoming operational changes as well as supporting the work of those departments where possible
  • Continuously identifying opportunities for improvement - identifying, prioritising, managing, and executing projects to a deadline to improve operational performance in line with business priorities
  • Experimentation - running tests to explore creative solutions and establish the levers that exist when matching supply and demand, for example a/b testing
Requirements
  • Analytical - able to use large data sets to extract the relevant information to both identify and resolve issues
  • Strategic - able to ‘think big’ as well as execute ‘on-the-fly’ via understanding the dynamics of our business
  • Effective communicator - able to disseminate ideas in a clear, concise manner to the relevant stakeholders
  • Track record of ‘getting things done’ - know when you have enough insight to make a call and apply the 80 / 20 rule - rapid high quality decisions
  • Logical - get to the crux of an issue quickly, using sound logic and empirical evidence and without over-complication
  • Team player - able to work as part of a team and engage stakeholders to achieve a common goal
  • Project management - able to identify a project; collect resources; identify and engage the relevant stakeholders, and deliver impactful results
  • Workload management - able to prioritise work by considering the impact and scale of the work, as well as managing time effectively to meet deadlines
  • Have an opinion - know your stuff, have an opinion, be prepared to debate it, and come to the best solution for Deliveroo
  • Inquisitive - infectiously curious, thoughtful and able to question the status-quo

Meet Jeremy Tong, Senior Account Manager at Deliveroo

Meet Jeremy Tong, Senior Account Manager at Deliveroo

Office Sneak Peak

Deliveroo

About

Deliveroo

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.

21/F, Nam Wo Hong Building, 148 Wing Lok Street
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