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eCommerce Key Account Manager
Kwai Chung
HKD
+
-
2+ Years of Experience
E-commerce
Account Management
Strong Communication Skills
Fluent English
Team Player
Who we're looking for

You will be responsible for managing the relationship with a select number of key accounts to ensure growth of both revenue and profitability to meet company targets.

Who we're looking for

You will be responsible for managing the relationship with a select number of key accounts to ensure growth of both revenue and profitability to meet company targets.

Perks
  • Work closely with the founders and key management of the company
  • Work in a young and very international team of colleagues
  • Subsidized gym membership
  • Work visa can be provided for expats
  • Be part of a rapidly growing company that is still small enough for you to make a big difference
Your Role
  • Develop and expand relationships with key personnel in assigned customer accounts
  • Become a trusted advisor to the client and leverage this trust to strategically grow and strengthen the account
  • Manage external and internal personnel and department performance to support client's requirements
  • Develop and maintain account plans to ensure meeting growth targets
  • Advise internal stakeholders to help shape strategic plans to ensure long-term relevance of our products and services to our key accounts
  • Develop a deep understanding of customer's business (and industry) in order to continuously and proactively assess, clarify and validates customer needs, both short and long term
  • Work closely with cross-functional teams accordingly to ensure client happiness
  • Provide regular feedback on streamline and automation suggestions which assist to develop our core software product
Requirements
  • Min. 2 years relevant experience in account management or supply chain management with proven track record
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results
  • Strong interpersonal skills and be able to communicate with CxO level contacts
  • Strong technical background and very comfortable with web apps, productivity tools, and can provide good feedback and advice from a technical perspective
  • Proficient in both written and spoken English (Cantonese/Mandarin a plus)
  • Must be comfortable working in a fast paced start-up environment
  • Works as a team player and takes pride in good work
  • Pro-activity and problem-solving is in your DNA
  • Knowledge of ecommerce and/or logistics a huge plus

Office Sneak Peak

Floship

About

Floship

Floship is a leading provider of end-to-end solutions for cross-border eCommerce businesses and Crowdfunding Campaigns. We simplify the lives of our clients through intelligent automation of the fulfilment process and by providing user-friendly analytical tools.

Unit 1102, Tower 2, Ever Gain Plaza, 88 Container Port Road
Kwai Chung

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