Interested in working at
Gogovan
?
Assistant Operations Manager / Operations Manager
Kwun Tong
HKD
+
-
5+ Years of Experience
Fluent Cantonese
Spoken English
Spoken Mandarin
Chinese typing
English typing
Microsoft Office
Who we're looking for

Are you interested in providing a better transport experience for Hong Kongers? Gogovan is looking for an Assistant Operations Manager / Operations Manager that can help them achieve their mission - to explore and expand the frontiers of freight!

Who we're looking for

Are you interested in providing a better transport experience for Hong Kongers? Gogovan is looking for an Assistant Operations Manager / Operations Manager that can help them achieve their mission - to explore and expand the frontiers of freight!

Perks
  • Free snacks, drinks and fruits
  • Allowed to work from home remotely on selected days
Your Role
  • To handle document collection and distribution in accordance with our operations procedure and customers’ requirements
  • To monitor daily order taking, driver co-ordination issues & other daily operations management issues
  • To update and monitor the filing system and computerized database – knowledge in advanced excel such as formulas and pivot tables are a must
  • To be a first point of contact for potential customers and new customer onboarding
  • Stipulate SOP, KPI and action plan for current customers and new customer onboarding to consistently enhance quality operations
  • Assist top management to monitor the monthly and quarterly KPI and P&L in the department, analyze and report to management
  • Able to handle emergency operations incident and adhoc tasks as required
Requirements
  • Diploma Graduate or above in business, supply chain, logistics or related discipline
  • At least 5 years’ experience in courier industry warehouse, trucking company or freight forwarding industry in which 2 years in courier industry or familiar with vehicle management
  • Familiar with van, truck & warehouse renting and operations workflow
  • Experience in Driver management & warehouse management system (WMS)
  • Good command of Cantonese, spoken English and Mandarin
  • Proficient in Chinese and English typing is a must
  • Proficient in Microsoft Office, with basic computer and software knowledge
  • Hardworking, careful, active, responsible, enable to work under pressure and fast paced work environment with long hours
  • Excellent interpersonal skill, self-motivated and well organized
  • Enthusiastic in logistics , technology and e-commerce
  • The future - Candidate for senior management position


About the Company

The first app-based platform for transporting goods in Asia, GoGoVan was launched in 2013 to revolutionise the way customers and drivers interact. The app connects individuals and businesses directly with thousands of drivers to redefine everyday logistic needs by providing a convenient and efficient service.

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