Interested in working at
HelloToby
?
Business Development Associate
Sheung Wan
HKD
+
-
Graduate / Internship
Business Development
Fluent English
Fluent Mandarin
Fluent Cantonese
Who we're looking for

HelloToby is looking for a Business Development Associate that can help build delightful experiences for all our users.

Who we're looking for

HelloToby is looking for a Business Development Associate that can help build delightful experiences for all our users.

Perks
  • Flexible hours - Work from Home Scheme
  • We provide healthcare, paid holiday, daily snacks, learning fund and toby credits
  • Regular team activities such as happy hour gatherings
Your Role
  • Work to rapidly grow the service provider base by proactively market the platform to new pros and successfully onboard them through tele-marketing, forums, social, and e-mails
  • Launch, manage and optimize new acquisition campaigns across all channels including both digital and offline
  • Educate, develop and manage communications with pros throughout their time using HelloToby
  • Collaborate with other teams to implement reactivation and retention features to enhance user stickiness
  • Set up, manage and cultivate partnerships opportunities and relationship with service providers
  • Design and update request question forms for your categories, rolling out of new services
  • Gather and synthesize insights on category, including customer and pro needs, feedbacks, product improvements via surveys, calls, focus groups, and 1:1 interviews
  • Be the frontier for our product and development team in capturing feedback from service providers
  • Closely monitor, measure and report on operational key performance metrics
Requirements
  • Higher Diploma or Degree holder preferred
  • Native in written and spoken Chinese; Proficient in English
  • Excellent communication skills, can speak clearly, calmly, and persuasively
  • Strong execution skills in carrying out tasks within a tight deadline
  • Data-driven mindset, makes practical decisions based on a mix of quantitative and qualitative feedback
  • Immediately availability preferred
About the Company

HelloToby is a community driven marketplace for services. We connect people who need help at home or in office, to people who are willing and able to help. To us, there is no job too big or too small. From home cleaning to pet training and from photography to app development, we've got you covered.

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