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Online Services Executive
Kwai Chung
HKD
+
-
Higher Diploma and above
2+ Years of Experience
Microsoft Office
Fluent English
Fluent Chinese
Who we're looking for

We are looking for an Online Services Executive to join our exciting and innovative team!

Who we're looking for

We are looking for an Online Services Executive to join our exciting and innovative team!

Perks
  • Subsidized learning opportunities
  • Fairly rewarded remuneration
  • Casual wear
  • Free snacks and drinks
  • Massage chair
  • Spacious common area
  • Company canteen
  • Games Room
Your Role
  • Respond to and converse with all incoming chats via the live chat system in a timely and professional matter
  • Provide superior customer service during each customer interaction
  • Answer inquiries regarding online registration to ensure that the customer’s needs are met accurately and efficiently
Requirements
  • High Diploma or above with 2 years’ relevant customer service
  • Customer-oriented and courteous under all circumstances
  • Excellent customer service skills, effective interpersonal, presentation and communication skill
  • Self-motivated, aggressive, attentive to details and result-oriented
  • Good command of both written and spoken English and Chinese (including Putonghua)
  • Familiar with PC software e.g. MS Word, Excel
  • Shift duty is required

Office Sneak Peak

HKBN

About

HKBN

Hong Kong Broadband Network Limited is Hong Kong’s leading broadband and telecommunications service provider. We built and own one of the most extensive fibre optic networks in Hong Kong, which now covers over 2.3 million residential homes passed and 2,400 commercial buildings.

HQ - 12,14-16f, Trans Asia Center, 18 Kin Hong Street,
Kwai Chung

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