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Customer Services Ambassador
Kowloon Tong
HKD
+
-
Fluent English
Fluent Cantonese
Who we're looking for

Are you passionate about solving problems? Do you want to join one of the fastest growing and most exciting startups in Hong Kong? Lalamove is looking for a Customer Services Ambassador to join them to achieve their mission to disrupt the logistics industry by connecting customers and drivers directly through our technology.

Who we're looking for

Are you passionate about solving problems? Do you want to join one of the fastest growing and most exciting startups in Hong Kong? Lalamove is looking for a Customer Services Ambassador to join them to achieve their mission to disrupt the logistics industry by connecting customers and drivers directly through our technology.

Perks
  • Unparalleled growth and development opportunities
  • Weekly team activities such as football, basketball and squash, Friday jam sessions and weekend outings such as hiking and squid fishing
  • Spacious and bright office featuring large whiteboards, bean bags and lounge areas, providing perfect spaces for innovation and brainstorming
Your Role
  • Managing in and out-bound calls from users, drivers; clients inquiries, complaints, orders follow up, all sales and marketing matters
  • Developing new business opportunities and expand customer base in order to achieve sales target
  • Conducting market research to identify selling possibilities and evaluate customer needs
  • Supporting the marketing and PR activities, events or campaign etc.
Requirements
  • Form 5 or above
  • Positive, outgoing and customer-oriented
  • Assertive with excellent interpersonal and communication skills
  • Good team player and responsible
  • Fluent in English and Cantonese
  • Immediately available is highly preferred

Meet the Managing Director of International

Meet the Managing Director of International

Office Sneak Peak

Lalamove

About

Lalamove

Originally founded in 2013 as EasyVan, Lalamove is Asia’s leading local delivery platform with a presence in more than 120 cities. Lalamove’s mission of making local delivery faster and simpler is driven through harnessing the power of mobile internet to bring the sharing economy to logistics. In the past 5 years, more than one million customers and hundreds of thousands of professional van, motorcycle, lorry and truck drivers across the region have used Lalamove to help their business grow. Lalamove revolutionizes the local logistics landscape with innovations such as instant order matching, GPS vehicle tracking, 24/7 services, and drivers rating. Not only does the service help fulfil customers’ business needs, it also makes our cities greener by helping drivers optimize their work which ultimately means we need fewer vehicles on the road.


Unit 403, Innocentre, 72 Tat Chee Ave
Kowloon Tong

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