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Solution Specialist, eMarketing & CRM
HKD
+
-
4+ Years of Experience
Digital Marketing
Digital Channels
CRM
Fluent Mandarin
Written Chinese
Who we're looking for

Radica is a fast growing Big Data Solution provider working with many of HK's top tier companies.

If you love to work with a team of creative, passionate and energetic professionals, we are looking for a Solution Specialist, eMarketing and CRM - come and join us! 

Who we're looking for

Radica is a fast growing Big Data Solution provider working with many of HK's top tier companies.

If you love to work with a team of creative, passionate and energetic professionals, we are looking for a Solution Specialist, eMarketing and CRM - come and join us! 

Perks
  • Great Company Culture: Dynamic work environment. Fun gatherings and team building
  • Rest and Relaxation: Minimum 17 days paid holidays, birthday leave, One-month Escape Leave, Flexibility Home office days, Flexible working hours
  • Health Benefits: Medical Insurance, Health Check-up/ Dental allowance
  • Leisure: Clubhouse selected facilities prepare for urban warrior - Aerobics, Swimming, Sauna, Table tennis, Yoga, Billiards just downstairs from our office
  • Radica University: Education and training allowance
  • More: Cool staff pantry with large variety of free snacks and drinks available all the time
Your Role
  • Scope & outline the CRM solution requirement to address the project requirements for new or existing clients;
  • Proactive assess solution specifications in light of changing customer requirements, and recommend solution changes that optimize value for both customer and the company;
  • Prepare the pitching proposal, presentation, documentation, specification, quotation & internal briefing form;
  • Work closely with client, internal cross department & external vendor to ensure the project delivery & participate in project implementation, project coordination, technical integration and training;
  • Provide coaching and professional development to sales team in order to enhance their product knowledge, technical acumen, and technical sales skill;
  • Keep up-to-date on relevant competitive CRM solutions, e-Marketing products and services-provide technical and share to Sales
  • Assist sales & support team to handle ad-hoc support case
Requirements
  • Degree in Business Administration, Marketing or related disciplines
  • At least 4 years’ experience in project based on digital marketing & CRM implementation project
  • Good account management skill-set of client retention, contract renewal, service scope up-&-cross selling
  • Strong interpersonal skill and coordination, organizational skills
  • Ability to simultaneously prioritize and multi-task projects
  • CRM, digital, technology-savvy & willing to work under pressure & tight timeline
  • Fluent English and Mandarin (both verbal and written)

Office Sneak Peak

RADICA

About

RADICA

Radica is a Big Data Solution Provider that offers secured, easy-to-use and quality data-driven solutions to the enterprises who are early technology adopters in the new era of marketing, helping them fully leverage the power of data for business growth.

In the past 17 years. Radica has been evolving from an award-winning email marketing solution provider to a big data solution provider, and offers a series of data collaboration and e-communication platforms as well as strategic consulting services. Our clients include Fortune 500 companies, publicly listed companies and international luxury brands worldwide.

To cope with our fast business expansion in Hong Kong and in Southern China, we are aggressively hiring technical and business talents to join us! If you love to work with a team of creative, passionate and energetic professionals, please apply. 

Unit 611-612, 6/F, Lakeside 2, 10 Science Park West Avenue. Hong Kong Science Park, New Territories, Hong Kong, Shatin

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