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Night Manager - Guest Relations
Central
HKD
+
-
3+ Years of Experience
Hospitality
Fluent English
Who we're looking for

The Murray is hiring for Night Manager - Guest Relations to join their team!

Who we're looking for

The Murray is hiring for Night Manager - Guest Relations to join their team!

Perks
  • 5 day work week
  • Dental plan
  • Insurance plan
  • Free duty plan
  • Competitive Pay
Your Role
  • Ensure that night shift briefings are conducted to disseminate guest and hotel related.
  • Assists in greeting and checking-in VIP and Long Stay guests.
  • Monitor guests are receiving the best possible service during check-in and check-out.  
  • Ensure the Front Office areas run smooth during peak periods and to ensure the area is well managed by the team.
  • Handle all guests complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. .Ensures the Night Audit process is carried out successfully.
  • Oversees the punctuality and appearance of all night shift Front Office agents, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. 
Requirements
  • Minimum 3 years of Front Office working experience in an international hotel environment and one year in Duty Manager Position.
  • Good command of English and communications skills.
  • Able to interact well with all levels, Good guest contact skills
  • Willing to work at evening schedule

The Murray Vignettes Sustainable at its Core

The Murray Vignettes Sustainable at its Core

Office Sneak Peak

The Murray

About

The Murray

The Murray, Hong Kong is a high-profile preservation project designed by British international studio for architecture and integrated design Foster + Partners. Part of Hong Kong’s Conserving Central Project, the Hotel which was the stand-alone Murray Building is one of the city's most iconic landmarks. A member of Global Hotel Alliance’s Ultratravel Collection, the contemporary sanctuary features 336 oversized rooms and suites spanning 25 floors. Other facilities include a stunning rooftop bar with breath-taking views of the central business district and the green oasis of Hong Kong Park, a series of signature restaurants and bars, as well as creative meeting and event spaces.

22 Cotton Drive,
Central

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