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Customer Service Officer
Sheung Wan
HKD
+
-
1+ Years of Experience
Fluent Mandarin
Fluent Cantonese
Who we're looking for

Are you an inquisitive and driven individual passionate about fintech? Welab is looking for a Customer Service Officer to join their team and reinvent conventional financial services through seamless mobile lending experiences!


Who we're looking for

Are you an inquisitive and driven individual passionate about fintech? Welab is looking for a Customer Service Officer to join their team and reinvent conventional financial services through seamless mobile lending experiences!


Perks
  • Dress code: smart casual
  • Layout: open plan
  • Features: table tennis table, board games and video games
  • Amenities: snacks and drinks

Your Role
  • To handle customer enquiries and loan application process.
  • To follow up loan applications, verifications and repayments in a professional manner.
  • To provide administrative support to the team.
  • To assist in ad-hoc duties as assigned.

Requirements
  • F.5 or above.
  • Minimum 1 year’s relevant experience in customer service or telemarketing.
  • With experience in unsecured lending industry would be an advantage.
  • Proactive, good telephone manner and customer-oriented.
  • Good spoken English, Mandarin and Cantonese.

Office Sneak Peak

Welab

About

Welab

Fusing risk management technology with traditional financial institutions, WeLab is reinventing conventional financial services through seamless mobile lending experiences. As the 6th best fintech company in China and the 33th globally, the company operates two platforms - WeLend is Hong Kong’s top online lending medium and Wolaidai (我来贷) is one of China’s largest mobile lending platforms.


3/F Office Plus, 93-103 Wing Lok Street,
Sheung Wan

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