Canopy

We're making updates

Don't worry our jobs will be back online soon! Come back in a few hours for a new experience.

Back to Browsing
Community Associate
Causeway Bay
HKD
+
-
Well-organized
Customer Service
Strong Communication Skills
Graduate / Internship
Who we're looking for

Are you someone friendly and self-motivated? WeWork is looking for someone to be the Community Lead in their team.

Who we're looking for

Are you someone friendly and self-motivated? WeWork is looking for someone to be the Community Lead in their team.

Perks
  • Flexible, casual but dynamic working environment
  • Work along side with an international and diverse team
  • Unparalleled growth and development opportunities
Your Role

Greeting /Point of Contact

  • Be the first and last point of contact for your building
  • Cover the front desk during business hours
  • Greet and check-in member guests
  • Greet people who come in for tours, track walk-ins, schedule tours, and send confirmation emails
  • Manage We Member check-ins and check-outs
  • Prepare and distribute promotional materials to guests/potential members
  • Answer “walk-up” member and guest questions or refer inquirer to additional resources

Membership Management

  • Work on community initiatives designed to develop connections between members, including member introductions, event support, email and print communications
  • Be active on the WeWork member network
  • Solve member-related issues to ensure a cohesive community

Events and Community Management

  • Make posters for events
  • Assist with set-up and breakdown of events, including ordering food and beverages
  • Prepare newsletter

Building Operations and Management

  • Assist with move-ins and move-outs; prepare and distribute member welcome packets
  • Assist with building operations and maintenance to ensure highest level of member experience
  • Fielding and assigning requests submitted through Zendesk
  • Manage keycard activations and bike room access requests where applicable
  • Ensuring the building is clean and well kept
  • Ordering consumables
  • Submit building receipts to the Community Lead or Community Director for expense reports
  • Mail and Package responsibilities as needed
  • Identify issues for escalation to the Community Lead and Community Director in order to document accordingly
Requirements
  • College graduate with a four year degree preferred, but not required
  • Customer service and/or sales experience a plus
  • Must have strong verbal and written communication skills
  • Exceptional organizational and multitasking skills
  • Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
  • Passion for entrepreneurial communities
  • Passion and understanding for WeWork’s mission and values
  • Proficient in basic computer skills

Office Sneak Peak

Wework

About

Wework

WeWork is the platform for creators, providing over 400,000 members around the world with space, community and services that enable them to do what they love and create their life's work.

20/F Tower 535, 535 Jaffe Road
Causeway Bay

Operations Manager

Operations Manager
Mid
Level
First Code Academy

Site Operations Associate

Site Operations Associate
Mid
Level
Deliveroo

Group Risk Manager

Group Risk Manager
Mid
Level
Welab

City Insider

City Insider
Entry
Level
The Murray

Retail Operations Associate

Retail Operations Associate
Entry
Level
Retykle

Community Lead

Community Lead
Mid
Level
Wework

Relationship Manager - Premier Service Team

Relationship Manager - Premier Service Team
Mid
Level
WorldFirst

Office Manager (Secretarial Manager)

Office Manager (Secretarial Manager)
Senior
Level
Charlotte Frank
Interested in working at
Wework
?

Sign In / Sign Up

Help us Complete Your Profile

What's your full name?

Please fill in all name fields.
Next
Success! Your application is on it's way to
Wework
.

We've sent a notification to the hiring manager with your profile details and resume.

Back to Job

Choose your "Quick Apply" resume

Be sure to complete your profile for best results. This is the final step of your application.

PDF, Doc, or Docx. 10MB maximum.
Confirm Application
Help us Complete Your Profile

What's your current position?

Please fill in all position fields.
Next
Choose application method

"Quick Apply" or use a custom resume?

Quick ApplyCustom Resume