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Client Relations Executive
Causeway Bay
HKD
+
-
Fluent English
Fluent Mandarin
KYC/AML/CTF
Who we're looking for

Interested in being the first point of contact for onboarding? Fluent in both English and Manadarin? WorldFirst is hiring for an Client Relations Executive and that could be you!

Who we're looking for

Interested in being the first point of contact for onboarding? Fluent in both English and Manadarin? WorldFirst is hiring for an Client Relations Executive and that could be you!

Perks
  • Competitive salary
  • Learning and development opportunities
  • Open, friendly, fun-loving international working environment
  • Perks, including: free breakfast, Friday beer fridge, smart casual dress code, company parties – and more!!
Responsibilities
  • Answer and respond to new client enquiries
  • Perform Know Your Customer (KYC) due diligence
  • Ensure all client data on the system is accurate
  • Request further information from clients and other World First teams where necessary
  • Liaising with clients in Mandarin and English – written and spoken
Requirements
  • At least 1 year of customer service experience
  • Excellent communication skills including telephone manner
  • Fluency in English and Mandarin – written and spoken. Having business level Japanese will be a big plus.
  • Extremely accurate with excellent attention to detail
  • Computer literacy and ability to use Microsoft suite
  • You should be proactive, organized and efficient - able to work well under pressure
  • Polite and professional manner
  • Articulate, enthusiastic and friendly
  • Ability to self-motivate

Meet the Global Head of Operations

Meet the Global Head of Operations

Office Sneak Peak

Room 3003 - 3008, 30/F Chubb Tower,
Causeway Bay

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